Families and Community Together (FACT) plays a vital role in situations that warrant the wraparound care management approach to assist a child's progress to a successful outcome. To get started, it is vital to know about the NJ Children's System of Care (NJCSOC) and the Referral Process.Learn More
One of the most important aspects of excellent care management delivery is the development of a local network of qualified health and service providers that complement the extensive needs of our local youth.Join Our Provider Network
We continue to solicit the best information and resources. If you would like to join as a Health Provider, Community Organization, Hotline, or Support Group, please register and submit your provider information online.Visit Website
Please contact us directly if you've got additional questions and we'll do our best to answer.
FACT's role is to "Support, Assist and Empower".
FACT "Support" by helping families form a Child and Family Team (CFT). A CFT is a group of family, friends, and other people who care and are invested in a child's and family's future.
FACT "Assist" by identifying and linking the youth and family to sustainable resources in their communities that can assist in meeting family needs.
FACT "Empower" a youth and family by highlighting their natural strengths and giving them voice and choice while learning how to use and manage services that are available to them in their community.
In order to help you in the fastest way possible, you need to follow certain steps. These steps are outlined on our Families page.
Your first step is to call PerformCare, our contracted systems administrator, at 1-877-652-7624. They will interview you on the telephone to get more information about your child and your family's needs. After the telephone interview they may refer you to local resources, or, if the family requires more assistance, a clinician will meet with you and your child to do a complete assessment of their needs. Based on the review of the assessment, if the needs of the youth rises to an intensive level, they will be referred to FACT. Once FACT receives the referral, we will contact the family within 24 hours to set up an initial appointment with a FACT Care Manager.
Yes. FACT is Union County's exclusive Care Management Organization (CMO) and is only able to serve residents of Union County. If you live outside of Union County, you should look for the CMO serving your area. There are CMOs dedicated to serve each county in New Jersey.
During your time with FACT, your Care Manager may introduce you to a variety of services and supports available in your community. You can also go to our sister website UnionResourceNet.org to find additional community based supports, resources, and services available in the Union County area.
If you're ready to make a big difference in the lives of the local children and families of Union County, we invite you to explore our current job openings.Explore Career opportunities
Please note that we can not respond to any requests for assistance using this contact form. If you are a family in need of assistance, you must first contact PerformCare. See our Families page for more details on the referral process. For all other inquiries, a member of our team will generally follow up within one to two business days.
Families and Community Together, Inc.
240 Sheffield Street
Mountainside, NJ 07092
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