Wraparound Logo with large 2015

2015 Message

Resilient is the word to describe FACT this past year. Our amazing workforce rose to the challenge of increasing demand for our services, a shift in demographics, and a major office renovation. With dedication and creativity, they remained focused on what matters most - the children we serve.

Families & Community Together grew another 8% in 2015, reaching record enrollment levels. The number of Care Managers reached 45, and the number of families seen by those Care Managers hovered near 18. We believe this to be an unacceptable ratio to perform our important work effectively. Record enrollments have also affected other parts of the organization, from the Intake Manager to the Medicaid Billing Clerk. We are an agency that prides itself on maintaining a happy, stable workforce. We are making it a priority, in the year ahead, to find, hire and train even more of New Jersey's best care management professionals.

2015 also saw a surge in Spanish speaking families. This demographic shift brought new challenges as families, many from Central America, arrived with traumatic experiences relating to gang violence in their home countries or emotional ordeals of their immigration, that left families separated from their children. Currently, 24% of our Care Managers are bilingual in Spanish, and working exclusively with Spanish speaking families.

We also embarked on a major renovation of our offices in 2015, squeezing out enough room for 16 new Care Managers. These circumstances forced us to take a close look at how we do business and utilize technology. Taking a number of creative ideas offered by our agency leadership, we developed a new "virtual office" and work-from-home policy. Staff had more flexibility, improved communication tools, and a healthier work-life balance. The learning experience has been very positive for everyone, and we will continue to build these options into the FACT workplace going forward.

As the year ends, we always spend time looking at candidates for the annual "Hats Off to Kids" recognition event. While we reflect, often with tear-filled eyes, on the many children and teens who seemed so lost when they came to FACT, it is a wonderful feeling knowing that each year so many of them are now on the path to success. That is our greatest reward.


Board President


Executive Director

Together We Make Caring Count


  • To help Union County children with complex emotional and behavioral problems succeed at home, in school and in the community.
  • To partner with children, families and the community to provide an integrated, strength- based, comprehensive, accessible and accountable system of care management for children with emotional and behavioral challenges.


  • Families will be equal partners in the development and delivery of their plan of care.
  • FACT will be respectful of a family’s culture, values, strengths and preferences.
  • All children are resilient and can grow, improve and become healthy, contributing members of our community.


  • FACT strives to find innovative and creative solutions to the problems families face.
  • FACT advocates for families and participates actively in efforts to improve behavioral health services in the community.
  • FACT works with professional partners who share our philosophy to develop an effective plan of care.

New Community Resources in 2015

Image of iPhone 6 with UnionResourceNet shown

FACT helps families connect to their community.

UnionResourceNet.org is our new dedicated website of providers and resources.

With over 1,800 providers now registered, Union County families have gained instant, online access to a growing network of local support groups, educational opportunities, clinical assistance and more.

Visit UnionResourceNet

Image of Sprint Netgear mobile hotspot device with JerseyOn and ConnecteED logos

New Partnership Helps Families Gain Access

Our new 2015 partnership with JerseyOn, a non-profit supporting the White House's ConnectED initiative, helped FACT provide 93 enrolled families with computer hardware and free high-speed internet service reducing barriers to employment opportunities, aiding school work and enabling access to the wealth of information available online.

2015 Statistics


Families Served


2015 Referrals


Care Managers


Annual Growth

Where Our Enrollees Live

Map of Union County showing where enrollees live

We also serve youth whose hometowns are outside Union County. These youths are their own guardians and are in Out of Home Treatment outside Union County or are open to DCP&P office in Union County.

Monthly Enrollment Comparison

Age of Enrollees


Closeup of Mom and son with son hugging her from behind

Our unique wraparound care management philosophy continues to have a positive impact on the lives of young people across Union County.

Read José's Story

José was just 15 and already deeply involved with the legal system. He had been adjudicated on charges of robbery, theft, receiving stolen property and a violation of probation. He was required to enter a special Juvenile Justice Commission residential facility and reluctantly entered that program in January.

Photo of Hispanic boy in urban street clothes

José struggled from the moment he arrived.

The disciplinarian approach of the court mandated residential facility was not working and José accumulated infractions until he finally tried to abscond from the program in late January. José was then remanded to the County Juvenile Detention Center and the judge ordered a 14-day plan and referred him to the care management organization (CMO).

The Child & Family Team uncovered other reasons for his recent behavior.

FACT's Care Manager developed a rapport with José and helped him build a Child & Family Team. They learned that José had recently witnessed the violent shooting of a friend, had a very troubled relationship with his father and step-mother, and his legal problems were straining life at home with his Mom.

2015 Enrolled Youth Referral Sources
Mobile Response & Stabilization Services 202 36%
County Crisis Intervention Services 84 15%
Division of Child Protection & Permanency 66 12%
Self (incl. recommendation of school / FS&E) 64 11%
Mental Health Providers 59 10%
14 Day Plan 25 4%
Partial Hospital Programs 24 4%
Juvenile Justice Commission 20 4%
Inter-County CMO Transfer 14 3%
Children's System of Care 4 1%
Total 562 100%
Image of two friends having a good time hanging out on the stairs at school

Finding the right treatment makes all the difference.

José's team decided the best treatment program was at Ranch Hope. They would help him better address his past trauma, deal with his current family issues, and strengthen his belief in himself and his potential. His plan included individual and family therapy combined with a supportive environment surrounded by other kids working to get back on track, too.

On returning home, José began looking for a job and returned to his high school.

Having tracked his progress while away receiving treatment, José's Child & Family Team made preparations for his transition back home. During his 9 months away, José's family took part in counseling and worked closely with the team to develop a network of family support in their own community.

2015 Out of Home Treatment Admissions
Residential Treatment Center 112 34%
Specialty Bed 60 18%
Treatment Home 46 14%
Psychiatric Community Home 41 12%
Group Home 31 9%
Intensive Residential Treatment 16 5%
Emergency Diagnostic Residential Units 11 3%
Detention Alternative Program 5 2%
Out of State Residential Treatment 4 1%
Special Skills Home 3 1%
Total 329 100%
Image of happy Hispanic father with hands on the shoulder of his laughing son

Things weren't perfect, but they got remarkably better.

José used the computer he received through JerseyOn to land a part-time job at a local restaurant. He also fulfilled the requirements of his probation, closing the chapter on his legal problems. Meanwhile, life at home with Mom was peaceful, and his relationship with his father and step-mother rapidly improved. Within a few months, José's enrollment with FACT was complete and he was successfully transitioned from the CMO.

Reasons for Transition

514 Enrollees Transitioned in 2015

2015 Financial Statements

Statement of Activities & Changes in Net Assets

For the Years Ended June 30, 2015 and 2014
    Unrestricted   Temporarily Restricted   2015 Total   Unrestricted   Temporarily Restricted   2014 Total
Support & Revenue                        
Contract revenue $ - $ 1,141,908 $ 1,141,908 $ - $ 1,096,770 $ 1,096,770
Contract revenue prior year   -   48,429   48,429   -   -   -
Medicaid revenue   3,730,650   -   3,730,650   3,414,400   -   3,414,400
Miscellaneous income   13,751   -   13,751   12,201   -   12,201
Interest income   104   -   104   116   -   116
    3,744,505   1,190,337   4,934,842   3,426,717   1,096,770   4,523,487
Net assets released from restrictions due to satisfaction of time and purpose restrictions   819,500   -819,500   -   1,020,486   -1,020,486   -
Total Support & Revenue   4,564,005   370,837   4,934,842   4,447,203   76,284   4,523,487
Program services   3,882,732   -   3,882,732   3,779,318   -   3,779,318
Management and general   667,418   -   667,418   653,690   -   653,690
Total Expenses   4,550,150   -   4,550,150   4,433,008   -   4,433,008
Change in Net Assets   13,855   370,837   384,692   14,195   76,284   90,479
Net Assets - Beginning of Year   156,159   240,224   396,383   141,964   163,940   305,904
Net Assets - End of Year $ 170,014 $ 611,061 $ 781,075 $ 156,159 $ 240,224 $ 396,383
See Accompanying Notes.

Statements of Financial Position

June 30, 2015 and 2014
    2015   2014
Cash $ 255,980 $ 159,088
Medicaid receivables   663,084   611,649
Prepaid expenses   21,453   16,496
Property and equipment - net   209,498   240,224
Security deposits   23,000   23,000
Total Assets $ 1,173,015 $ 1,050,457
Liabilities & Net Assets        
Accounts payable and accrued expenses $ 391,940 $ 466,463
Refundable advances   -   163,086
Line of credit   -   24,525
Total Liabilities   391,940   654,074
Net Assets        
Unrestricted   170,014   156,159
Temporarily restricted   611,061   240,224
Total Net Assets   781,075   396,383
Total Liabilities & Net Assets $ 1,173,015 $ 1,050,457
See Accompanying Notes.

Board of Trustees

Lisa Kearney, President
Walter Kalman, Treasurer
Denise Maran, Secretary
Sidney Blanchard, Trustee
William Webb, Trustee
Pamela Capaci, Trustee
Lois Kahagi, Trustee
Jane Cabildo, Trustee


Richard Hlavacek, Executive Director
Gina Woodson, Finance Director
Jo Ponticello, Director of Operations
Tricia Russo, Quality Assurance Director
Felicia Frazier, Community Resource Manager
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