• Teen sharing a laugh with his father
  • Hispanic family with two teen boys on a hike in the park
  • African-American teenager giving his Mom a hug
  • Portrait of seated family with a teenage girl and boy in the center

Community-based care management services for families and children with serious behavioral health, substance abuse, or developmental issues.

African-American family of six at home in their family room

Getting Union County Families the Help They Deserve

Families and Community Together (FACT) plays a vital role when situations warrant the wraparound care management approach to assist a child's progress to a successful outcome. To get started, it is vital to understand the NJ System of Care and the Referral Process.

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Building a Community of Qualified Care Providers

One of the most important aspects of excellent care management delivery is the development of a local network of qualified health and service providers that complement the intensive needs of our local youth.

Join Our Caring Network
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Visit UnionResourceNet.org

Union County's Trusted Care Provider Directory

We continue to solicit the best information and resources. If you would like to join as a Health Provider, Community Organization, Hotline, or Support Group, please register and submit your provider information online.

Visit Website

Frequently Asked Questions

Please contact us directly if you've got additional questions and we'll do our best to answer.

  • Our family needs help now! How do we get started?

    In order to help you in the fastest way possible, you need to follow certain steps. These steps are outlined on our Families page.

    Your first step is to call PerformCare, our contracted systems administrator, at 1-877-652-7624. Children are referred to FACT through PerformCare, the contracted systems administrator, which does an assessment of the child’s needs. PerformCare will initially interview the caregiver on the telephone to determine the severity of the problem. If the family requires care management assistance, a clinician will meet with the family to do a complete evaluation of needs. If the needs of the family rise to an intensive level, they will be referred to FACT. FACT will contact the family within 24 hours.

  • Do you only serve Union County families?

    Yes. FACT is Union County's exclusive Care Management Organization (CMO) and is only able to serve residents of Union County.

    If you live outside of Union County, you should look for the CMO serving your area. There are Care Management Organizations dedicated to each of the following counties: Bergen, Burlington, Camden, Cape Atlantic, Essex, Hudson, Mercer, Middlesex, Monmouth, Morris/Sussex, Ocean, Passaic, and TriCounty (Hunterdon Somerset Warren).

  • What does FACT do?

    Fact helps families form a Child and Family Team of Support around a child/adolescent in crisis with people who truly know and care about their future.

    We also help families learn how to use and manage services that are available to them in their community.

  • Where can I see your list of community based care providers?

    You can go to our sister website UnionResourceNet.org to find our comprehensive list of community based support, resources, and services for children and families.


FACT Workers Turn Together Into Caring

If you're ready to make a big difference in the lives the local children and families of Union County, we invite you to explore our current job openings.

Explore Career opportunities

Get In Touch

Please note that we can not respond to any requests for assistance using this contact form. If you are a family in need of assistance, you must first contact PerformCare. See our Families page for more details on the referral process. For all other inquiries, a member of our team will generally follow up within one to two business days.

Families and Community Together, Inc.
1170 US Highway 22
Mountainside, NJ 07092

E: info@factnj.org
P: 908-789-8500
F: 908-789-8508


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